Navigating Payments 2007

October 11 & 12, 2007 I Brooklyn Park, Minnesota

AGENDA

Thursday, October 11, 2007
7:00 - 8:30 am Registration & Continental Breakfast
7:30 - 8:30 am
CONCURRENT
WORKSHOPS

The Creation of ACH Rules
Have you ever wondered where all of these rule changes come from?  In this session we’ll explain how the ACH Rules are created, from conception to implementation. Join us and find out how you can be involved!
Donna K. Olheiser, AAP, Member Services Director - UMACHA

ACH: Basic Training
This session is for the true ACH novice. If all of the acronyms confuse you and you've never opened or seen an ACH Rule Book, please attend and let us help you navigate the world of ACH.
Angi Farren, AAP, ACH Product Manager – TCF Bank

ACH Audit Golden Nuggets
This session will show you the specific areas that are most often found out of compliance with Appendix Eight of the ACH Rules. This is a high level version of “How to do your ACH Audit” session. You will be let in on the “secrets” that professional ACH Auditors find most often as non-compliance and risk issues. We will provide insights to help you better understand what the pressing issues are and how to ensure your financial institution is a winner.
Amy Fisher, AAP, Audit Services Director – UMACHA

FedACH via FedLine – Be a Financial Superhero
Learn tips and tricks to support your ACH operations through web-based, self-service access to FedACH transaction information. FedACH will enhance your ACH business opportunities!
Terry Deggendorf, FedACH Business Architect  – Mpls Federal Reserve Bank

8:45 - 9:00 am Opening Remarks
9:00 - 10:00 am
GENERAL 
SESSION

POP vs. BOC – Reasons Behind the Choice
Come hear two perspectives on the decisions behind POP vs. BOC.  Wal-Mart will share their decisioning process and recent experience with the use of POP, along with other payment options they provide their customers.  Target Corporation will describe their process and how they came to the conclusion to use BOC. The reasons behind the use of POP and BOC will help you determine the best processing options for your organization and your customers.  This session helps you to learn more about the uses of each option and gives you some guidelines to make decisions, along with understanding the benefits and challenges
Rebecca Garrett, Director of Financial Operations – Wal-Mart Stores, Inc.
Delores Ratliff, Manager of Banking Negotiations & Initiatives, Treasury Banking – Target Corporation

10:10 - 11:10 am
GENERAL 
SESSION

How to Protect Your Financial Institution in the Remote Deposit/Capture Environment 
In this session, find out about fraud and fraud prevention techniques as they relate to Remote Deposit/Capture. What needs to be in your contracts to protect yourself and what laws and regulations apply.
Paul Carrubba – Adams and Reese, LLP

11:10 - 11:30 am Refreshment Break
11:30 - 12:30 pm
CONCURRENT
SESSIONS

Remote Deposit Stage 2 - From Adolescence to Maturity
Remote Deposit Capture is one of the fastest growing cash management tools ever introduced in to the payments industry. Now what will happen?  Discover new opportunities and challenges in clearing optimization, least cost routing, integration with other financial institution remote channels and much, much more. 
Tom Kettell, VP Marketing – RDM Corporation

Navigating the Seas of ACH Risk Management
ACH risk management has taken center stage due to increased attention on the part of the NACHA Board and the recently released OCC Guidance on ACH Risk Management. Learn about NACHA's strategies to reduce risk and improve network quality.
Ann-Marie Bartels, AAP, President - MPX

How Cyber Criminals Target and Attack Financial Institutions
As the SunTzu saying goes, "Know the enemy and know yourself, you need not fear the result." This is very true when it comes to protecting information and computer systems. The more you know about how criminals target and attack financial institutions, the better prepared you are in strategies for protecting your critical assets. This session is for your IT managers, staff and leadership who want to understand how cybercriminals think and work. Some of the key take aways from this session are:
1. You will know what motivates a criminal
2. You will have an understanding of typical victim and criminal profiles?
3. You will learn common methods that attackers use
4. You will gain an understanding of the critical elements that are necessary for preventing, detecting and correcting security related events.
Larry Boettger, CISA, CISSP, GSEC, IT Governance Architect -Assurity River Group

Payment Stats & Trends: What Does This Mean to Me?
Significant resources in time and dollars are spent annually to capture data and analyze key trends to help you make sound business decisions.  The Fed has some of the best research at its fingertips. Determine which stats and trends are most meaningful for your organization.
Duane Carter, Senior Vice President – Mpls Federal Reserve Bank

12:30 - 1:30 pm Lunch
1:30 - 2:30 pm
CONCURRENT
SESSIONS

Navigating Your Way through the New ACH Rules
What new amendments are coming or are being considered for the 2008 ACH Rules? In this session you’ll learn about the recent amendments and what pilots are currently taking place and the impact of the recently passed amendments.
Mary Gilmeister, AAP, President - WACHA

International Payments: ACH & Wire
Financial institutions of all sizes are increasing their international payments processing and expertise. Today's regulatory environment assigns responsibilities to the FI, sender and receiver. Learn about your financial institution's obligations related to FinCen, OFAC UCC4A, the SDN list and more.
Casey Wilcox,AAP, Sales Manager – US Group - FUNDtech Corporation and Steve Wojciechowicz, Commercial Manager - SWIFT

Remote Deposit Capture: View from the Bank -  and the Customer
Remote deposit capture allows community banks new opportunities to gain deposit relationships not previously possible….but it also allows others to steal your best customers.  Are you ready for the challenge?
Susan Savat, SVP Finance/Operations - Merchants Bank & Rick Granahan, Controller - SEMA Equipment

Protecting Your Payments Franchise; Why you Need a Payments Strategy
This session explores current payment trends, including looking at payments as a profit making business, discussing the threats to your existing payments franchise and providing tips for developing a payments strategy as the world of payments convergence.
Wendy Wishon, AAP, Vice President – MPX

2:30 - 2:45 pm Refreshment Break
2:45 - 3:45 pm
CONCURRENT
SESSIONS

EBIDS: Breakthrough in Electronic Bill Presentment
The Electronic Billing Information Delivery Service (EBIDS) leverages the ACH network to support electronic bill presentment and payment (EBPP). By creating a new set of NACHA standards to connect billers and consumer bill payment providers, EBIDS adds for financial institutions by providing more content (bills) and further cementing customer retention. The innovative use of the ACH to deliver summary bills, the adoption of XML messaging standards, the application of consumer enrollment via the ACH network as well as compensating the receiving banks offers some significant firsts and a breakthrough in EBPP adoption. This session will examine the EBIDS concept, progress being made in rolling out a national pilot, and why EBIDS represents significant value for financial institutions.

Mike Taipale, AAP, Senior Payments System Consultant  – Cleveland Federal Reserve Bank

BOC: The Top 10 Questions to Ask when  Considering the New Method of Check Conversion
Back Office Conversion became available in March of this year, but its roll out has been slower than expected. Increase your understanding of how to evaluate BOC as a potential solution in your operating environment.
Michelle Kocur, AAP, Manager of Product Development - Solutran

Validation of Fraud in ACH and Other Payments
Review the latest trends in ACH payments fraud and effective techniques for mitigating ACH risk, including current NACHA risk management initiatives.  Hear actual case studies of ACH payments fraud mitigation.  
Cheryl Venable,Vice President - Mpls Fed and Andree Ortega, AAP, CTP, VP, ACH Product Manager - Wells Fargo Bank

Data Breach Legislation
There has been a tremendous amount of focus on the issue of data breach, especially after the highly publicized TJX breach. Find out what the trends are in the data breach space and what’s happening in the legislature to deal with it.
Donald E Rhodes, Policy Manager, eStrategies  - American Bankers Association

3:45 - 4:00 pm Refreshment Break
4:00 - 5:00 pm
CONCURRENT
SESSIONS

Regulation E Compliance  - What Organizations with Consumer Customers Need to Know
If your business processes entail the transacting of electronic payments with consumers, whether you are employed by a financial institution, third-party, or a corporate or public sector user, you need to understand what Reg E means to your organization.  Consumer protection and adherence with the regulation are requirements for electronic payments. Learn what is required to comply with recent amendments to Reg E and the impact on your daily operations.
Catherine Minor, AAP, Senior Examiner -  Mpls Federal Reserve Bank

E-Banking Security: The FFIEC Guidance Aftermath
With the deadline for compliance with the FFIEC Guidance passed over 6 months ago, the financial community can now step back and analyze what has happened in multi-factor user authentication. It’s time to evaluate methods deployed by industry pioneers.  Learn about how one industry pioneer combats constant Internet attacks and deals with user authentication challenges.
Benjamin Wyrick, Director of Financial Accounts - VASCO Data Security and Mike Johnson, Information Security Officer – Bremer Financial Services

Risk Management: Role of the Originator in Managing ACH Risk
Risk is a natural part of any business process and ACH origination is no exception. In this session, we will explore the most prevalent risks to ACH origination and how Originators can manage these risks through adequate identification, assessment and planning.
John Orner, VP Business Development, Treasury and Investments - Blue Cross and Blue Shield of MN; Jamie Wells, Product Development Manager - US Bank

Reducing Card Fraud
Card fraud is increasing in smaller to midsized financial institutions. Find out how you can reduce your risk. 
Candy Gambrill, Fraud, Disputes and Settlement - The Advantage Network

5:00 - 6:00 pm Reception with Exhibitors
Friday, October 12, 2007
7:00 - 7:45 am AAP Breakfast
7:30 - 8:00 am Registration & Continental Breakfast
8:00 - 9:30 am
GENERAL
SESSION

Fraud Headlines: Domestic and International
Get the inside story of international financial crimes from John McCullough, who recently spent a month in Pakistan conducting training sessions with top law enforcement personnel on financial crimes and cyber crimes. A panel of experts from law enforcement and the US Postal Service will raise your awareness level and provide helpful solutions to prevent financial crimes, as well as provide an update on ACH fraud cases. Other topics covered presented will include the Nigerian Evolution of Fraud Techniques and the Global program. You will leave this action-packed session with an expanded awareness, knowledge and prevention focus about today's world of financial crimes.
John McCullough, President - Retailers Protection Association, Chris Abbas - Field Operations and Computer Forensics Active Cases - Rachel Williams, ACH Fraud - US Postal Inspector, Mike Schaubschlager, Teamleader- US Postal Fraud Program

9:35 - 10:15 am
PRODUCT
SHOWCASES
LendingTools.com JPMorgan Chase
Are you being served?

JPMorgan Chase is redefining treasury management and reaffirming our position as a global leader. This session will offer the perspective of an industry thought leader, product innovator and global financial solutions provider.   At the end of this session you should have a better understanding of whether your existing service provider is providing the services needed to support your business, and what JPMorgan Chase can do for you.
FedACH FedEDI Plus
Come come and take a sneak peek at the new FedEDI Plus. The new service will be available by the easy access of FedLine web. FedEDI Plus will have new and improved reports and report features, including automatic generation of "scheduled reports" and "on demand" report options. FedEDI Plus will have other flexible options, such as access to multiple transit routing numbers for a financial institution. The Federal Reserve will store the financial EDI data for your organization to access via FedEDI Plus, similar to information accessed through FedACH Information Services. Learn more about other features that will be offered with FedEDI Plus.

Financial Crimes Services
Effective Overdraft Account Recovery at No Cost to Your Financial Institution
What’s your program to support you on your overdraft accounts?  Over 6000 merchants prefer Financial Crimes Services (FCS) to effectively do this time consuming task.  To date, in 2007 alone, FCS has recovered over $1,300,000 for merchants – and over 90% of this is from Account Closed Checks. And, during the month of July alone, we arranged payments on debt totaling over $300,000.00.

Fed Check 21
Fully Electronic Check 21 Solutions to Reduce Your Check Costs
Come hear the Federal Reserve describe operational changes and their strategic direction for Check 21 Services.  Learn how the announcement of future Federal Reserve Check Processing office closings will affect you.  See how your organization can utilize all the Reserve Banks’ comprehensive suite of Check 21 enabled products, FedForward®, FedReturn®, and FedReceipt®, and what the electronic volume and pricing trends are.  Once your organization begins implementing the Federal Reserve Banks’ Check 21 product suite, you will start enjoying faster clearing through later deadlines and electronic transmission, reduced risk through expedited returns processing, and opportunities for lower end-to-end processing costs.  Is your organization ready to benefit from Check 21?  Start saving now!
Focus Financial Systems
Taking Remote Deposit to the Next Level
10:15 - 10:45 am Refreshment Break
10:45 - 11:45 am
CONCURRENT
SESSIONS

Hitting the Invisible Target: Choosing to Be the Best
One of the challenges of the payment processing industry is that you seldom see the fruits of your labors. Professional payment processing adds to corporate profits, makes the job of sales and marketing easier, and helps simplify consumers' lives. Putting the importance of your role in perspective helps keep you focused and "on purpose".
Michael Roby – professional speaker and strategist

Recent Developments in Electronic Payments Law
What are the current legal issues in electronic payments law? This session will discuss recent amendments to the NACHA Operating Rules; updates from FDIC, OCC, Federal Reserve; security breach notice laws; anti-money laundering and anti-terrorism law developments; and new developments in Internet funds transfer security requirements.
Jane Larimer, General Council & SVP - NACHA

FedReceipt Panel - Where Are We Today?
Learn how to evaluate your organization’s business case and prepare for image clearing.  A panel of financial institutions currently using the Reserve Banks’ Check 21 suite will discuss implementation, impact on daily operations, and other insights into technical and operational considerations related to image clearing.  Get insights from the Federal Reserve Banks’ current Check 21 efforts, as well as valuable input for your organization’s payment strategies. 
Josh Hofer, IT Administrator – State Bank of Alcester; Todd Lovaas – North American Banking Co.; Paul Rogers, Manager Check Technical Support & Check 21 Product Specialist  – Mpls Federal Reserve Bank

International Payments: New Promotional Strategies and Solutions
The expansion of ACH to foreign countries has brought transparency to cross border payments and allows banks of any size to originate payments with virtually no start-up costs, using standard NACHA formats and processing structures. Learn about the lowest cost remittance option for Mexican immigrants, as well as new marketing materials for Canada ConnectionSM.
Elena Whisler, Program Specialist – Directo a Mexico  – Atlanta Federal Reserve Bank & David de Santiago, Manager – St. Paul Federal Credit Union

11:45 - 12:45 pm Lunch
12:45 - 1:45 pm
CONCURRENT
SESSIONS

Why Market Payment Services:  Resources and Opportunities
There’s no denying that contemporary issues such as information security and the “green movement” have escalated electronic payments to the forefront.  Yet, for financial institutions expecting to maintain their competitive edge, it takes more than waiting for the marketplace demand to bubble up…it is essential to develop a  well-thought out marketing plan.  Get tips and tools for crafting a comprehensive marketing electronic payments plan and resources to implement that plan.
Deborah Matthews, AAP, Director of Sales Support - Jack Henry & Sandra Hamlin, AAP, CFA, Director of Sales Support – Chicago Federal Reserve Bank

Setting Exposure Limits
Do you set exposure limits as debits and credits separately, or do you net them? How do you set them to review them over multiple settlement dates? Learn the importance of exposure limits and tips on setting them so you are compliant with the ACH Rules.
Sean Carter, AAP, Rules Compliance/Operations -  NEACH

Eliminate the Paper Trail: Promoting Adoption of Electronic Bills
More than two-thirds of U.S. online consumers have paid at least one bill online, and the adoption of electronic bills is increasingly gaining momentum among these bill payers. Encouraging the adoption of e-bills (those received online in place of mailing paper copies) is a growing priority for financial institutions and corporate billers.  E-bills deliver cost savings, drive increased customer profitability and loyalty and provide environmental benefits. Come to this session and learn how to promote electronic bills.
Eric Leiserson, Senior Marketing Manager, EBill Advancement -CheckFree

Payment Risk Management: Identifying High Risk Payment Exposure
Today's corporate enterprises are directly affected by increasing regulations and compliance issues, such as those determined by OFAC. Software tools and best practices are now emerging to assist organizations in monitoring and identifying risks through the Specially Designated Nationals (SDN) list as well as the mitigation of high security risks related to additional types of payment fraud and payment security. Find out how to reduce exposure by identifying high impact, high risk payments before they happen.
Vince Bahl, Vice President -  Bottomline Technologies

1:45 - 2:00 pm Refreshment Break
2:00 - 3:00 pm
CLOSING
KEYNOTE

Heroes: Finding the Hero within You
Michael Roby– professional speaker and strategist

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